Privacy policy
Effective Date: January 2025
Punk Cards Limited (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ([www.punkcards.co.uk]()) or make purchases from us.
1. Information We Collect
We collect the following types of information to provide you with the best possible service:
a. Personal Information
When you place an order or contact us, we may collect personal details such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party payment processors)
b. Non-Personal Information
We collect non-personal information through cookies and other technologies, including:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Referring and exit pages
c. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. For more information on how we use cookies, please refer to our [Cookie Policy]().
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil your orders
- To provide customer support and respond to inquiries
- To improve our website, products, and services
- To send you updates, offers, and promotional materials (with your consent)
- To prevent fraud and ensure website security
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with third parties under the following circumstances:
- Service Providers: We work with third-party providers (such as payment processors, shipping companies, and marketing platforms) to help us operate our business.
- Legal Obligations: We may disclose your information if required by law or in response to a legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the assets.
4. Third-Party Services
Our website may contain links to third-party websites or services. Please note that we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties.
5. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Secure socket layer (SSL) encryption for sensitive data
- Restricted access to personal information
- Regular monitoring and updates to our security practices
Despite our efforts, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email/contact details].
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or the way we handle your information, please contact us:
Punk Cards Ltd
105 Hospital Street
Hockley
Birmingham
B19 3XB
United Kingdom
sales@punkcards-trade.co.uk
0121 333 3607
www.punkcards-trade.co.uk
Thank you for trusting us with your personal information. Your privacy is important to us, and we are committed to protecting it.